SpaHorizon The Club, how does it work ?
To enjoy the benefits of SpaHorizon The Club all you have to do is register then validate the email you will receive in order to finalise your registration. You will then have access to the Club and all its benefits.
What is the information you requested from me used for ?
We ask you for this information so that we can get to know you better and offer you the best possible deals to suit your needs. This information is used only to improve our service to you and will not be passed on to a third party.
What is the purpose of the Private Sales ?
The Private Sales are limited offers available only to Club members. You will find them in your account or in the menu on the « Private Sales » website.
For more information on the Private Sales, click here
How do I book an Private Sale offer ?
To book an Private Sale offer you must create a Club Member account. After this, all you have to do is book the Private Sale offer you want, just like with any other holiday.
The Club’s sponsorship programme
For more information on the Club’s sponsorship programme, click here
What can I do with my loyalty points ?
The concept is simple : 1 euro spent = 1 loyalty point that you can convert into discount vouchers valid on the next holiday you book. Unlike other loyalty programmes your points don't have a use-by-date and are valid on the websites of several big travel brands. The following exchange rate applies : 1000 loyalty points accrued gives you 20€ discount on your next holiday.*
The conversion into Pounds Sterling is done using the exchange rate on the day of booking
I have changed email address, where can I update it ?
You can update your email address under the « my personal information » tab in your account.
What should I do if I loose my password?
If you have lost your password all you need to do is click on « password forgotten » and a new one will be sent to you automatically
What is the TravelHorizon Group ?
The TravelHorizon Group is an online tour operator that exists in 7 countries throughout Europe since 18 years. At the start, the main activity was mountain holidays by the Skihorizon brand. Since then summer holiday rentals and spa holidays have been added. The Travelhorizon Group is always dedicated to provide you with objective advice on the destinations, accommodation and services provided to help you choose the best holiday for you.
What brands are included in the Club ?
Find your Club benefits on the different websites of the Travel Horizon Group.
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